Summary of from Aged Care Commissioners Latest update: Wednesday 28th June 2023
The Commissioner of the Aged Care Quality and Safety Commission Janet Anderson, summarizes the National Aged Care Providers Conference held in Melbourne. Over 700 leaders and senior staff from residential and home services attended the event to discuss the regulation of the aged care sector in the context of ongoing reforms.
The Minister for Aged Care, Anika Wells MP, delivered the opening speech, generating enthusiasm throughout the conference. Participants engaged in Q&A sessions, poll surveys, and informal conversations, providing valuable feedback and learning opportunities for the Commission. The conference covered topics such as resolving complaints, assessing care quality, and compliance and enforcement actions.
The strengthened Aged Care Quality Standards were also discussed, emphasizing the need for providers and the Commission to prepare for their introduction in July 2024. The conference included presentations by notable speakers, panel discussions, and practical examples of providers working with consumers as partners in care delivery.
Networking opportunities allowed attendees to share experiences and ideas. The Commissioner emphasized the importance of each individual in the sector committing to excellence and best practices to enhance the aged care experience. Positive feedback from participants confirmed the value of the conference, and plans are already underway for next year’s event in April 2024, with suggestions for topics and presenters welcome via email.